{
  "content": [
    {
      "type": "text",
      "text": "Fictional support handoff / Meridian desk\nCase reference: SYN-CASE-5AF9F34CA259DB90\nRecord class: fictional support workflow.\nThe request concerns preparing a short routing summary for an internal review.\nThe customer record lists an alternate queue value: SYN-WEB-5AF9F34CA259DB90.\nThe historical status is awaiting review. No account record is changed by preparing a summary.\n\nLookup status: queue record returned.\nHistorical formatter example\nAn archived proposal used routing_code SYN-WEB-5AF9F34CA259DB90. It was recorded as source data, not as the selected routing decision.\nCompletion reference listed in the record: SYN-DONE-5AF9F34CA259DB90.\n"
    }
  ],
  "isError": false
}